Last Updated: 11/02/2025

At Ivystone.co.uk, we value your privacy and are committed to protecting your personal information. This privacy policy outlines how we collect, use, and safeguard your data when you visit our website or make purchases.

1. Information We Collect

We collect personal information that you provide when you make a purchase, subscribe to our newsletter, or contact us for support. This may include:

• Name
• Email address
• Phone number
• Billing and shipping address
• Payment information

Additionally, we collect non-personal data such as IP addresses, browser types, and usage data to improve your experience on our website.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process and fulfill your orders
• To communicate with you regarding your orders, shipping updates, and customer support
• To send promotional emails (if you have opted in for marketing communications)
• To improve our website and services based on your preferences and feedback

3. How We Protect Your Information

We take the security of your personal information seriously. We implement industry-standard security measures, including encryption and secure payment gateways, to protect your data. However, please be aware that no method of online transmission is 100% secure, and we cannot guarantee complete security.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data with trusted partners and service providers who assist with processing payments, fulfilling orders, or delivering marketing communications on our behalf. These third parties are obligated to protect your information and are not allowed to use it for any other purpose.

5. Cookies and Tracking Technologies

Our website uses cookies to enhance your shopping experience and personalize content. Cookies are small files stored on your device that help us remember your preferences and analyze website traffic. You can manage or disable cookies through your browser settings, but please note that some website features may not function properly if cookies are disabled.

6. Your Rights

You have the right to access, update, or delete your personal information held by Ivystone.co.uk. If you would like to exercise any of these rights or have any questions about your data, please contact us at info@ivystone.co.uk.

7. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of those third-party websites. Please review their privacy policies before providing any personal information.

8. Changes to This Privacy Policy

We reserve the right to update or change this privacy policy at any time. Any changes will be posted on this page with the updated date. We encourage you to review this policy periodically to stay informed about how we are protecting your data.

9. Contact Us

If you have any questions or concerns about this privacy policy or how your information is handled, please contact us at:

Ivystone.co.uk
Email: info@ivystone.co.uk